How Can Insurers Fit Into Their Customer's "Digital Life"?

Complimentary Web Seminar
Available On-Demand
Brought to you by Insurance Networking News

Insurance companies play an important role in a customer's life and yet they have not made the leap to be part of their customer's "digital life" - with an average of only 24% of people receiving their insurance statements and bills electronically.

Consumers are embracing new technology that helps them stay organized and stay connected. They're spending several hours each week on social networks, in email and messaging. But for insurers, paper turnoff rates have not meaningfully budged. While more customers may be doing business electronically, why are so few turning off paper?

Insurance organizations have an opportunity to extend their relationship with their customers, generate more electronic payments and document presentment, decrease print and mail expenses and lower their customer service fees. The question is how?

Join this complimentary webcast to explore:

  • An analyst perspective on industry trends and best practices and how insurers can digitally serve customers, while bringing more value to the customer relationship.
  • How insurance companies can take advantage of bank channel solutions that will revolutionize the way document presentment and payments are made.
  • State-of-the-art cloud delivery strategies that customers are clamoring for and using today.

Speakers:

Matt Swain
Research Director
InfoTrends

Bernie Gracy
Vice President of Strategy
Pitney Bowes

Chris Johnson
Vice President & General Manager
Inlet

Sponsored by:
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