Optimizing Billing Systems to Compete in a Challenging Market

Complimentary Web Seminar
Available On-Demand
Brought to you by Insurance Networking News

Group insurers that want to thrive in today’s competitive marketplace realize that they must satisfy customer expectations with quality service and continual product development.

As agents and clients demand user-friendly, self-service capabilities, savvy insurance companies are updating and streamlining their key customer-facing applications, especially billing systems.

Join us in this webinar to learn how a flexible and responsive billing system can be a strategic enabler. Three industry experts will discuss the results from a Novarica survey on billing system capabilities at mid to large-size group carriers that offer group life and voluntary benefits/worksite products. You’ll learn what CIOs and IT leaders think about the challenges and limitations of their current billing solution and their views on what is important in a future system.

Don’t miss this opportunity to gain insight into ways to enhance the customer experience and improve customer retention rates by moving to a more functional, configurable, and better integrated billing system.

Featured Presenters:

Speaker:
Tom Benton
Vice President, Research and Consulting
Novarica
Speaker:
James Hehir
Product Manager
FINEOS
Speaker:
Chuck Johnston
Chief Marketing Officer
FINEOS

Sponsored by:
Sponsor

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